Keeping Hospitality In Touch with Touchless Service

Date: 8/5/20
Time: 12:00 PM – 1:00 PM (EDT)
Fee: No-Cost (Registration is required)
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This webinar will discuss how businesses post-COVID 19 can remain “high-touch” when touchless services are implemented as social distancing measures. It will cover topics on how the pandemic has fundamentally changed service interactions, pinpoint areas that post-COVID 19 service interactions may undermine “human touch,” proposing new strategies and alternatives to inspire new ways to provide the hospitality touch.
 

Business Plan Workshop

Date: 8/20/20
Time: 11:00 am to 12:30 pm
Fee: No-Cost (Registration is required)
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In this workshop, attendees will hear from Senior Business Consultant Shane Foster on developing a comprehensive and concise business plan. This webinar is designed to take your idea to paper for the first time and to understand what lenders are looking for. Those who have already started a business plan can benefit from advice, tips, and a discussion of common mistakes.

 Influencer Marketing For The Small Business

Date: 8/25/20
Time: 11:30 am to 1:00 pm
Fee: No-Cost (Registration is required)
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71% of consumers state they are more likely to make a purchase based on social media referrals. Influencer marketing is revolutionizing the way consumers discover, like, and trust your brand. Influencer marketing can work for any industry and is a powerful way for businesses of all sizes to reach prospects, build relationships, and increase sales.
Join Shane Foster, Senior Business Consultant with the Gannon University SBDC, as he breaks down what influencer marketing means for small businesses and how you can use this untapped marketing strategy for exponential growth!

Cyber Security For The Small Business: Staying Safe While Working From Home

Date: 8/27/20
Time: 12:00 pm to 1:00 pm
Fee: No-Cost (Registration is required)
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Working remotely has become the new normal for small businesses across the nation as business models shift. Now more than ever making sure your employees have the tools and resources to succeed while remaining secure is key.
Join Chris Walck, IT Program Manager, for the Pennsylvania Small Business Development Center network to learn tips and best practices for working from home and how to protect a business while the majority of its employees may be working from home.